Twenty years of computer repair experience. Microsoldering, board-level repair, MacBook service, network setup, virus removal — and the dead computers other shops won't touch. Free 10-minute diagnostic, 30-day warranty, 24–48 hour turnaround on most repairs.
Drop your device off. We open it, run tests, and tell you what's wrong. No commitment, no charge for the diagnostic. If it's not worth repairing, we'll tell you that honestly.
We give you the exact cost before we touch the device. No starting at $80 then "discovering" it needs $400 of extras. The quote is the price.
Most repairs done in one to two business days. Parts in stock for most common needs. Special orders take longer — we'll tell you upfront.
We work on every laptop and desktop brand — Dell, HP, Lenovo, Acer, ASUS, Microsoft Surface, custom builds, you name it. The diagnostic starts the same regardless: open it up, check power delivery, check the storage, check the RAM, check the OS. Most "broken" computers are fixable. Many are fixable for a fraction of replacement cost — a $90 SSD upgrade brings a 10-year-old machine back to life.
We're not the shop that tries to upsell you a new computer. If your machine is worth repairing, we tell you. If it's not, we tell you that too.
Apple's repair process is mostly assembly-swapping. If your MacBook has a logic board issue, Apple replaces the entire logic board — often $700-1,500. Even Apple Authorized Service Providers do the same thing.
We do component-level repair. The actual broken part is usually a single chip, capacitor, or surface-mount component. We replace just that part — often a $100-300 repair instead of $1,200 replacement. We have the microsoldering equipment, magnification, and twenty years of experience to do this work properly.
Microsoldering is the difference between a $200 component replacement and a $1,500 replacement laptop. Most computer "deaths" — won't power on, won't charge, dead display, no sound — come down to a single failed chip or component on the motherboard.
The chains can't do this work. Geek Squad, Apple Genius Bar, mall kiosks — they swap whole assemblies. We open the device, find the actual failed component, and replace just that part. Microscope, hot air station, microsoldering bench, the whole setup. It's tedious work and most shops aren't set up for it. We've been doing it for twenty years.
If another shop told you your laptop is "not repairable" — bring it to us first. Free diagnostic. We'll tell you honestly if it can be saved.
We use OEM panels when available — same panel manufacturer your device originally shipped with. For older or specialty laptops where OEM isn't reasonable to source, we use quality compatible panels and tell you upfront which we're using.
We stock common MacBook and popular laptop screens — Dell XPS, Lenovo ThinkPad, HP EliteBook, Acer, ASUS. Most stock replacements are done same day if you drop off before noon. Special-order panels take 2-3 business days.
Standard cleanup involves disconnecting from the network, scanning with multiple tools (no single antivirus catches everything), removing malware traces from the registry and startup, checking browser extensions, verifying file integrity. We preserve your data, photos, and documents through the cleanup.
We also do preventive setup: turning on Windows Defender properly, installing reliable backup software, walking you through how to spot the next phishing email. The cleanup is half the value — keeping it from happening again is the other half.
Liquid damage repair is microsoldering work — we open the laptop, disassemble the motherboard, clean every component, neutralize corrosion with ultrasonic cleaning, and replace damaged components. It's careful, meticulous work.
Outcomes depend heavily on what spilled, how much, and how quickly we get to it. Plain water on a powered-off laptop, brought in within hours: usually fixable. Sugary drinks left for days with the laptop powered on: harder, sometimes a write-off. We give you an honest assessment after the diagnostic.
We're an in-shop operation. We don't do on-site network installations — our equipment doesn't travel, and we focus on what we're good at.
For network work, that means we typically: discuss the setup with you over phone or in-shop, you bring in the hardware (router, switches, access points, NAS), we configure it on our bench, you take it back and connect it. We provide written setup notes so you (or your IT person) can troubleshoot later.
For ongoing IT support, network monitoring, or anything requiring regular site visits — we can recommend Salt Lake City IT firms that handle that work. Network configuration is one of those things we do well but is best for businesses comfortable with a self-install model.
Our shop is at 40 E 1300 South in Liberty Wells — right next to Thirst Drinks, just east of State Street. In-shop only, but we're close to most of the Salt Lake valley.
We have dedicated information pages for the neighborhoods we serve most: Sugar House, Liberty Wells, South Salt Lake, West Valley City (en español), Millcreek, and Murray.
If you're outside those neighborhoods — Holladay, Cottonwood Heights, Taylorsville, North Salt Lake — we still see customers from those areas regularly. See all areas served.
Free 10-minute diagnostic. Honest quote before any work. Mon-Fri 2-9pm, Sat 1-5pm.
Call 801-347-6000 — or —